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The Trust Digital EMM Console and Self-Service Portal give your IT teams the tools they need to effectively support and manage their mobile users. The EMM Console serves as a single pane of glass to manage different types of smartphones including iPhone, Windows Mobile, and Palm. In addition, the console's Role Based Access capability allows IT to provide a management console tailored to the needs of each IT specialist. The EMM Self-Service Portal streamlines device management by automating setup tasks and aiding smartphone users with day-to-day tasks such as recovery of forgotten passwords. More complex user issues such as device decommissioning can be addressed OTA by the integrated help desk capabilities of the EMM Console. Help desk tools available to IT administrators include remote interactive diagnostics, remote wipe, remote unlock and a complete suite of status reports. |